Policy Detail
Virgin Australia Unaccompanied Minor Policy & Fee Explained
Table of Contents
Is my child safe flying alone? It's the first thought that crosses every parent's mind when planning a solo flight for their child. As a parent, it's natural to worry when your child is flying alone.
That's why it's important to understand how Virgin Australia's unaccompanied minor program ensures your child feels safe, supported, and cared for throughout their journey from check-in to landing.
For personalized assistance, we recommend contacting Virgin Australia's customer support directly for the most accurate and up-to-date guidance.
What Are the Rules for Virgin Australia Unaccompanied Minor Booking?
Before booking a flight for your child, it's important to review all the specific terms and conditions. The parents and guardians of the child must meet all required guidelines to ensure a smooth and safe journey for their child.
Below are some key points to keep in mind when making a reservation for your child traveling alone:
- You will need to complete the Virgin Australia Unaccompanied Minor Form before the flight.
- Bookings must be made directly through Virgin Australia's customer service team.
- Limited seats are available, so book at least one week in advance.
- Long-haul international flights do not permit UMNR bookings.
- The child must meet the Independent Travel Criteria.
- Ages 5 to 11 are eligible for UMNR. Ages 12 to 15 may travel as UMNR upon request.
- Connecting flights are not permitted for minors.
- Eligible for Premium Economy (O, R, W, P) or Business Class (I, D, C, J, Z).
- Use the Manage My Booking option for changes.
- Arrive at the airport at least 2 hours before departure.
- Sender and receiver must carry a completed UMNR form and legal documents.
- Inform customer support at least 24 hours prior for any flight changes.
How Much is the Virgin Australia Unaccompanied Minor Fee?
Virgin Australia charges an unaccompanied minor booking fee, which varies depending on the route type. This fee is mandatory in addition to the standard fare.
| Route Type | Unaccompanied Minor Fee |
|---|---|
| Domestic Flights | AUD $60: Australia |
| International Flights |
|
How Do I Make an Unaccompanied Minor Booking for My Child?
To make a UMNR (Unaccompanied Minor) reservation, contact customer support at (13 67 89) or visit the airport. Online bookings for UMNR are not available due to safety protocols.
Download and complete the Unaccompanied Minor form. Keep one copy with your child, and provide a copy to both the person dropping off and receiving the child.
How Can I Contact Virgin Australia for an Unaccompanied Minor Booking?
Contact customer support at (13 67 89) or fill out the general enquiry form. If booked via a travel agent, contact the agent directly.
Virgin Australia Unaccompanied Minor Booking Form
Download the form from the official Virgin Australia website and fill it out before your child's scheduled flight.
Independent Travel Criteria on Virgin Australia
Children aged 12ââ¬â15 can travel alone if they:
- Can manage themselves during emergencies.
- Do not require personal assistance during the journey.
- Are traveling domestically within Australia only.
Note: If canceling a UMNR flight, notify customer support no later than 48 hours before departure, as per the Virgin Australia cancellation policy.
What Documents Do I Need to Carry for My Child at the Airport?
- Completed Unaccompanied Minor Form
- Child's birth certificate
- Receiver's name, valid ID, and contact information
What Should I Bring When Picking Up an Unaccompanied Minor?
Arrive at least 2 hours before the flight's arrival. The receiver must provide identity proof and match the booking details.
- Valid photo ID
- Copy of Unaccompanied Minor form
- Matching contact details
Conclusion
Virgin Australia ensures a safe, supportive experience for children flying alone. Just follow the guidelines, complete the form, and contact support to book confidently.
FAQs
1. What age can a child fly unaccompanied on Virgin Australia?
Ages 5 to 11 with completed UMNR form.
2. Can a 15-year-old fly alone on Virgin Australia?
Yes, if all requirements are met.
3. Is it compulsory to fill out the Unaccompanied Minor Booking Form?
Yes, it's mandatory for all UMNR bookings.
4. Can my 15-year-old daughter travel alone?
Yes, Virgin Australia allows it with proper arrangements.
5. Does Virgin Australia accept unaccompanied minors?
Yes, for children aged 5 to 11 on select routes.
Official Sources:
Source Checked on: 07-April-2025
