Policy Detail

Virgin Australia Change Flight Policy: Avoid Fees & Reschedule with Ease

Virgin Australia Flight or Ticket Change Policy - Flexible Booking Options for Domestic and International Travel

Table of Contents

Travel plans can be unpredictable and passengers may need to adjust their flight schedules due to unforeseen circumstances. Virgin Australia understands that plans can change and offers a flexible flight change policy to help travelers adjust their bookings.

Whether passengers want to reschedule their journey, change their destination, or adjust travel dates, the airline provides convenient options to ensure a hassle-free experience.

Understanding the Virgin Australia change flight policy, applicable fees and eligibility criteria can help travelers make informed decisions while avoiding unnecessary costs.

What You Need to Know About Virgin Australia's Flight Change Policy?

Before changing your flight schedule, review Virgin Australia's ticket change guidelines to avoid unnecessary costs.

For a smooth flight change process, follow these guidelines:

  • You can change your flight before your scheduled departure.
  • If you fail to inform the airline about your flight change before check-in, a no-show restriction will apply to your reservation.
  • If you booked a lower-fare ticket and request a change after the 24-hour window, you must pay the Virgin Australia change flight fee along with any fare difference.
  • You can change your flight through the Manage Booking option, contact customer support, at the airport or connect with your travel agent.
  • The change flight fee varies based on your fare type and when you request the change.
  • Changing flights on Virgin Australia is subject to specific terms and conditions, so review them before making any changes.
  • If your flight is rescheduled by the airline and the new schedule doesn't suit your itinerary, you may request a refund.
  • Before changing your flight, check seat availability for your preferred travel date.
  • If the new fare is lower than your original ticket, the airline will refund the difference.

Important Note:

  • If your ticket was booked through a travel agent, you must contact them directly for any changes.
  • For domestic flight assistance, call 13 67 89 to connect with Virgin Australia customer support.

How Can I Change My Flight with Virgin Australia?

You can change your flight using any of the following methods:

  1. Manage Booking Option (Website)
  2. At the Airport
  3. Contacting Customer Support
  4. Through an Authorized Travel Agent

Choose the most convenient method.

Method 1: Via Website

  • Visit the Virgin Australia website.
  • Navigate to the "Manage Booking" option and enter your last name and booking reference number.

  • Virgin Australia's Manage Booking option allowing users to modify flights online by entering a booking reference or Velocity number
    Easily change your flight online using Virgin Australia's Manage Booking option

  • Select the flight you want to change from the list.
  • Click on the "New Flight" option and choose your preferred class type.
  • If your booking is round-trip, both arrival and departure destinations will be displayed.
  • Choose your new departure date and time, then click "Confirm."
  • Pay the change flight fee and any fare difference.
  • Once your flight is rescheduled, you will receive a confirmation email.

Method 2: At the Airport

  • You can change or reschedule your flight at an airport help desk or a local Virgin Australia office.
  • Carry all required documents, including your personal ID and Virgin Australia booking number.
  • Present your boarding pass and any other necessary documents at the ticket counter.
  • Inform the airline staff about your new travel date.
  • The staff will process your request and inform you of any applicable flight change fees.
  • Additional service charges may apply.

Method 3: Contact Customer Support

You can change your flight by calling Virgin Australia customer support at 13 67 89. Provide your Virgin Australia booking number and personal information to available representatives for flight changes. If it is possible to change your flight, you will have to pay a flight change fee plus the fare difference.

Method 4. Contact an Authorised Travel Agent

According to the Virgin Australia flight change policy, passengers who booked their tickets through a travel agent must contact them directly for any modifications.

Virgin Australia will not process flight changes for bookings made through travel agents.

Flight changes cannot be made through other sources, you must reach out to your travel agent to make modifications.

Virgin Australia Change Flight Fee

According to Virgin Australia flight change rules, if you change your flight after the 24-hour risk-free window, a flight change fee will apply.

The flight change fee varies based on whether your flight is domestic or international. This fee applies to all bookings made using Velocity Points + Pay.

Virgin Australia Domestic Flight Change Fee

Check the table below for a full breakdown of all relevant fees. Whether you're planning to reschedule your trip or make last-minute changes, understanding the Virgin Australia Domestic Flight Change Fee will help you avoid unexpected costs.

Timing

Lite

Choice

Flex

Business

More than 14 days before departure

$99 + Fare Difference

$99 + Fare Difference

Only fare difference apply

Only fare difference apply

Up to midnight before departure

$99 + Fare Difference

$99 + Fare Difference

Only fare difference apply

Only fare difference apply

Before departure

Loss of Fares

$99 + Fare Difference

Only fare difference apply

Only fare difference apply

After departure

Not Eligible

Virgin Australia International Flight Change Fee

We've listed all Virgin Australia International Flight Change Fees in the table below. Check the charges before making any changes to avoid extra expenses

Timing

Lite

Choice

Flex

Business

More than 14 days before departure

$99 AUD/NZD + Fare Difference

$99 AUD/NZD + Fare Difference

Only fare difference apply

Only fare difference apply

Up to midnight before departure

$99 AUD/NZD + Fare Difference

$99 AUD/NZD + Fare Difference

Only fare difference apply

Only fare difference apply

Before departure

Loss of Fares

$99 AUD/NZD + Fare Difference

Only fare difference apply

Only fare difference apply

After departure

Not Eligible

Virgin Australia Schedule Change Policy

Virgin Australia's schedule change policy applies to all passengers affected by planned changes made more than 72 hours before departure.

It covers all Virgin Australia tickets (starting at 795), including Virgin Australia-operated, marketed, codeshare, and interline flights on both domestic and international routes.

What Happens If Virgin Australia Change My Flight?

No need to worry! Sometimes, for operational or safety reasons, Virgin Australia may change or cancel your flight.

If the new travel schedule doesn't suit your plans, you can contact Virgin Australia customer support for the best available solution.

Can I Change My Flight After 24 Hours of Booking?

Yes! According to the Virgin Australia ticket change policy, you can change your flight after 24 hours of booking. However, certain conditions apply.

There is no flight change fee for higher class ticket, but fare difference will apply.

How Can I Contact Virgin Australia Customer Support?

You can contact Virgin Australia's customer support by calling their official number, which is listed on the Contact Us page.

If your flight is scheduled within Australia and you need to change your flight, call at 13 67 89. For international flights, you will have to visit the contact us page and select a number according to your destination.

Conclusion

Virgin Australia offers a flexible flight change policy to accommodate travelers' changing plans. Whether you need to modify travel dates, change destinations, or reschedule due to unforeseen circumstances, the airline provides multiple options for a hassle-free flight change.

Understanding the Virgin Australia ticket change policy, including fees, eligibility criteria, and available methods, can help you avoid unnecessary costs.

To ensure a smooth process, review Virgin Australia's flight change policy before making modifications. Whether through the website, at the airport, by contacting customer support, or through a travel agent, you have convenient ways to update your booking.

For any assistance, Virgin Australia's customer support is available to guide you through the process.

FAQs

1. How can I change my flight without paying a fee?

You can change your flight without paying a fee if you do so within the 24-hour window after booking. However, a fare difference will apply.

2. Can I change my Virgin Australia flight to a different date?

Yes, you can change your flight to a different date, but you must first check seat availability for your new travel date.

3. Can I change my international flight on Virgin Australia?

Yes! According to the Virgin Australia flight change policy, you can change your international flight by contacting Virgin Australia customer support.

4. How can I change my flight on Virgin Australia?

You can change your Virgin Australia flight by contacting customer support, using manage booking, at the airport or connecting with an authorised travel agent.

5. Can I change my non-refundable ticket?

Yes, you can change your non-refundable ticket, but you must request a flight change at least 24 hours before your scheduled departure.

6. How much does it cost to change a Virgin Australia flight?

The Virgin Australia change flight fee varies depending on your fare type and destination. To check the exact fee, visit the airline's official website or contact their customer support team.


Official Sources:

Source Checked on 07 April 2025



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